Fix Printer Error code 0xc18a0201

The error code 0xc18a0201 means Ink System Failure. The very first step you have to do is to disconnect power cord to reset the printer and test using different cartridges. If the test fails then you have to follow the steps below:-

Step 1. "Press and hold the "left arrow" key.

Step 2. Press the "Setup" key and release both keys.

Step 3. Display should say "Enter Special Key Combo"
Press and release the "OK" button and then follow the steps below

Step 4. Press and release the right arrow button until "System Configuration Menu".is displayed on the screen.and then press OK button.
Step 5. After pressing the OK button there is a display which say "Hardware failure status". If not there then there is an arrow key just over to "Hardware failure status", Press the OK button and after pressing the OK button it should say "Hardware failure status as Clear"
Step 6.After the message changes to "Hardware failure status Cleared then press Cancel to continue the process..
Step 7. Now the most important part you have to continue pressing the "CANCEL" button until "Welcome to Photosmart Express" screen appears or "Ink System Failure" screen appears.

Note:- PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Step 8. Turn off the printer by using the Power Button don't forget to unplug the power cable from back of the printer and wall outlet.
Step 9. Now wait 30 seconds so that the power get discharged and then after that turn on the printer by plugging the power cable into the wall outlet first and then into the back of the printer.
Step 10. After the printer is turn on a message should be displayed "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
Step 11 The printer will start the "ONE TIME INK INITIALIZATION PROCESS" if it is not initialized else go to next step. Do not interrupt in between all the process to get complete. Once the initialization process is complete, the printer will print out a Diagnostic Page. 

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use